You will love your unique creation.

But just in case you don’t… we offer a 30-day return policy (starting from the date of receipt), even for customized products.

To qualify for a return, please ensure the product is in its original packaging and the appearance is undamaged.

Returns

Within 30 days of receipt, if you need to return a product, please contact our customer service team here, providing your order number and the reason for the return. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must also be in the original packaging. Once approved, please return the product in its original packaging to the address provided by our customer service representative via a traceable mail service. You will be responsible for the return shipping cost, which is non-refundable. Please do not attempt to return the product without contacting us first—we reserve the right to refuse any unauthorized returns.

Refunds

Once your return is received, we will refund the purchase amount to your original method of payment. Please note that your bank or credit card company may require some time to process the refund.

Defective, Damaged, or Incorrect Products

We only replace items if they are defective, damaged, or if you received the wrong item. Please email us at   with photos of the product and both the external and internal shipping labels . We require images of the shipping labels to file a claim with our shipping partners.

Exceptions and Non-Returnable Items

We do not accept returns of used items, items damaged through customer handling, sale and promotional items, or clearance items, as these are all final sale and not eligible for return.